Privacy Policy

Last Updated: December 26th, 2024

Torchgrab Africa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at [https://torchgrabafrica.org] ("the Site"). By using the Site, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

1.1 Personal Information

When you visit or interact with our Site, you may provide us with personal information, including but not limited to:

• Name

• Email address

• Mailing address

• Phone number

• Donation details (if applicable)

• Any other information you provide through contact forms, event registrations, or partnerships

1.2 Non-Personal Information

We may collect non-personal information such as:

• Browser type and version

• IP address

• Device type

• Geolocation data

• Pages you visited on the Site

• Time spent on the Site

This information helps us improve the functionality and performance of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide services: To process donations, event registrations, or provide other services you request.

• To communicate: To send newsletters, updates, or other information related to Torchgrab Africa’s programs.

• To improve our website: To understand how users interact with our website and enhance user experience.

• To comply with legal obligations: To ensure we comply with relevant laws and regulations.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Using encryption for sensitive data transmissions (e.g., credit card information).

• Implementing secure login methods and user authentication.

• Regularly reviewing our security practices to enhance protection.

However, no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

4. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your browser and collect non-personal information. You can manage your cookie preferences through your browser settings.

Types of cookies we use:

• Essential cookies: Necessary for the basic functionality of the Site.

• Performance cookies: Collect information to improve the website's performance.

• Functionality cookies: Allow us to remember your preferences or actions on the Site.

5. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following instances:

• With service providers: We may share your information with trusted partners who assist us in operating the Site, processing donations, or conducting our business.

• For legal reasons: We may disclose your information if required by law or in response to a legal request.

6. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can update or correct your personal information.

• Deletion: You may request the deletion of your personal information, subject to legal limitations.

• Opt-Out: You can unsubscribe from our newsletters or marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at [email address].

8. Children's Privacy

Torchgrab Africa may collect personal information from children aged 17 and younger for specific activities or programs, such as event registrations, trips or educational purposes. However, we do so only with the prior consent of a co-parent or guardian.

We take the privacy and safety of children seriously and ensure that any information collected is done in accordance with applicable laws and only with appropriate parental consent. If you are a parent or guardian and believe we may have collected information from your child without your consent, please contact us immediately, and we will take appropriate steps to remove the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us using the form below.